My family moved into BG over a year ago and as any new homeowner would have, had to call the plumber. The first time I had no idea who to call so I checked the internet. When I saw that Excel was nearby and that they offered a discount for Veterans I got them on the phone immediately. I called at 9 am and the person on the phone let me know that although the staff was fully scheduled they would send someone out that day. By noon I got the call that Carlos was already enroute and his ETA was twenty minutes out. Carlos came by with shoe covers and I explained the issue. After some diagnostics he let me know my options. He and I spoke about what would be the best way to handle the situation and we agreed on a plan that was priced right. Then he got to work. Carlos got the job done and answered all of the questions I had about the job. Great job Carlos and Excel thanks for the prompt service.